NetSuite is a powerful cloud ERP used by growing businesses worldwide. Integrating it with WooCommerce creates a unified commerce platform. This technical guide covers implementation details.

NetSuite Integration Options

SuiteScript and REST APIs

NetSuite offers SuiteScript for custom logic and REST APIs for external connections. For WooCommerce integration, you will primarily use REST APIs with Token-Based Authentication (TBA).

Integration Platforms

Platforms like Celigo, Dell Boomi, and FarApp offer pre-built NetSuite-WooCommerce connectors. These speed up implementation but add licensing costs.

Custom Development

Build custom middleware for full control. Use Node.js, Python, or PHP to connect NetSuite and WooCommerce APIs.

Data Synchronization

Item Records → Products

Map NetSuite item fields to WooCommerce: internal ID, item name, description, pricing, weight, and dimensions. Handle matrix items (variants) carefully.

Inventory Sync

NetSuite tracks inventory by location. Decide which locations to show in WooCommerce and how to calculate available quantity.

Customer Sync

NetSuite customer records are complex with multiple addresses, contacts, and terms. Map essential fields and handle subsidiary settings if using OneWorld.

Order Creation

Create NetSuite sales orders from WooCommerce orders. Map line items, shipping method, payment details, and any custom fields.

Technical Considerations

• NetSuite API has governance limits – plan for throttling
• Use saved searches for efficient data retrieval
• Implement webhook-style notifications where possible
• Handle NetSuite sandbox vs production environments
• Plan for NetSuite release updates (twice yearly)

Testing Strategy

Use NetSuite sandbox for development. Test all scenarios: new products, inventory changes, new customers, orders, refunds, and edge cases.

Need NetSuite-WooCommerce integration? Contact our team.